Professor Susan Dann AM is Foundation Head of the Peter Faber Business School, Australian Catholic University. She has held prior academic appointments at QUT, Griffith University and the University of Queensland. A former State President and National Deputy President of the Australian Marketing Institute, Professor Dann's expertise and research interest is in the strategic application of marketing to noncomercial organisations with a specific interest in social marketing. Using this expertise Susan has spanned the boundaries of academia and industry through consultancies and external appointments. She has served as a Director on a variety of governance boards as well as being a member of two key government tribunals. Susan has over 60 academic publications including 8 books, 2 of which have been shortlisted for awards. She is a Principal Fellow of the Higher Education Academy (UK), Fellow of the Australian Marketing Institute, Certified Practicing Marketer and Fellow of the Australian Institute of Company Directors. In 2018 she was awarded the Order of Australia for contributions to business education and social marketing.
1996  PhD Developing a model of career outcomes in mid to late career, University of Queensland
1986  Master of PublicAdministration, The Regional Employment Development Scheme: Case Study, University of Queensland
1984  Bachelor of Arts majoring in government, classics and psychology, University of Queensland
Dann, S. & S. Dann. (2016). "Exploring Catholic Social Teaching in a social marketing context: history, lessons and future directions", Journal of Macromarketing, 36(4), pp.412-424. [ABDC A]
Invited Book Chapters
Dann, S. (2017). "Leadership and goverance issues in faith based organisations", in Wiltshire, K., M. Axelsen, & A. Malhotra, Leadership for Not for Profits and Social Enterprises, London: Routledge.
Dann, S., C. Hollis & H. Stuart. (2013). "Cause related marketing", in Lyons, T.S. (ed) Social Entrepreneurship: How Business Can Transform Society, Praeger, New York
Palmer, A., S. Worthington & S. Dann. (2013). "Relationship marketing: Exploring the value of loyalty", in Fisk, R.P., Russell-Bennet, R. & Harris, L.C. (eds) Serving Customers: Global Services Marketing Perspectives, Prahan, Tilde University Press.
Application of commercial management technologies in the not for profit and social sectors including:
Research Higher Degree Supervisions
2016    Anthony McMullan, The Concept of Change: A Determinant for Explaining the Substance of Marketing
2006    Marie-Louise Fry, Message Processi of Fear-Based Anti-Drink Drivin Advertisements
2006    Charles Hollis, Service Quality Evaluation in Internal Healthcare Service Chains
2005    Josephine Previte, Understanding Everyday Internet Experiences: Applications to Social Marketing Theory and Practice
2004    Rebekah Bennett, A Study of Brand Loyalty in the Business to Business Sector
2014 - current Professor and National Head of School, Peter Faber Business School, Australian Catholic University
2010-2014      Professor and Deputy Head of School, School of Business, Australian Catholic University
2009-2010      Online Learning Facilitator (p/t), Laureate/University of Liverpool
2008-2010      Associate Dean Learning and Teaching, JCU Brisbane
2007                Visiting Professor, Bond University
2005-2007       Adjunct Professor, University of the Sunshine Coast
1999-2005      Associate Professor, Brisbane Graduate School of Business, QUT
Prior to 2000 Professor Dann held positions at Griffith University and the University of Queensland
2016 - present  Academic Board
2010 - present  Faculty Board
2010 -  present   Faculty Research and Development Committee
2010 - present   Faculty Learning and Teaching Committee
2005-2007          Executive Director/Head of Research, National Seniors Productive Ageing Centre
2004 - present    Member,Queensland Civil and Administrative Tribunal, Legal Practice
2008-2011          Member, Social Security Appeals Tribunal
Board and External Appointments
2014 - present    Member, Forde Foundation Board of Advice
2012 - 2019        Director, St Rita's College
2012 - present    Director, Ozcare
2008-2013          General Practice Queensland (Director and Chair of Governance)
2008-2013          Quality Improvement Council (Chair)
2008-2010          St Vincent's and Holy Spirit Health (Director) inclusive of St Vincent's Brisbane, St Vincent's Toowoomba,
Holy Spirit Northside Hospital,  Caritas (St Vincent's) Care.
2000-2005          AFL Queensland (Commissioner)
Professor Dann has taught to international online student cohorts via the University of Liverpool/Laureate MBA. She has also served as the Australasian Regional Representative on the Board of the International Social Marketing Association.
Professional Membership (PD requirements)
Fellow, Australian Marketing Institute 1999 - present
Certified Practicing Marketer, Australian Marketing Institute 2000- present
Fellow, Australian Institute of Company Directors 1999-present
Principal Fellow, Higher Education Academy (UK)  2020 - present
Australian Association of Social Marketing
International Social Marketing Association
Cathedral of St Stephen Finance Council
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