Associate Professor Haifeng Shen is the Discipline Head of Information Technology in the Peter Faber Business School at Australian Catholic University (ACU) since 2019. He is also a visiting fellow at the EPICentre (The Expanded Perception and Interaction Centre) of the University of New South Wales. He had been a Lecturer/Senior Lecturer in the School of Computer Science, Engineering and Mathematics at Flinders University in Australia since 2009 and an Assistant Professor in the School of Computer Science and Engineering at Nanyang Technological University in Singapore from 2003 to 2009. Dr Shen also has over six years working experience in industry as a software engineer, computer system administrator and programmer before becoming an academic.
Dr Shen completed his PhD at Griffith University in Australia. He also completed his MEng and BEng degrees at Tianjin University in China, both in Information Technology.
Dr Shen has published over 120 research papers at international conferences and journals, including top venues such as ACM Transactions on Computer Human Interaction (TOCHI), ACM Transactions on Internet Technology (TOIT), IEEE Transactions on Industrial Informatics (TII), IEEE Transactions on Computational Social Systems (TCSS), Journal of Network and Computer Applications, Journal of Computer and System Sciences, International Journal of Human Computer Studies, Information and Software Technology, Expert Systems with Applications, Future Generation Computer Systems,  ACM Conference on Human Factors in Computing Systems (CHI), ACM Conference on Computer Supported Cooperative Work (CSCW), IEEE/ACM Conference on Automated Software Engineering (ASE), International Conference on Evaluation and Assessment in Software Engineering (EASE), International Conference on Social Computing (SocialCom), ACM Conference on Supporting Group Work (GROUP), ACM Conference on Intelligent User Interface (IUI), and International Conference on Service Oriented Computing (ICSOC).
Dr Shen's research expertise is interdisciplinary in nature and revolves around human-centred artificial intelligence and software technologies. It is uniquely positioned at the intersection of human computer interaction (HCI), artificial intelligence (AI), and software engineering (SE) with an aim to support a wide range of real-world industrial applications such as in defence, medicine and health, education, environment, and aquaculture. His research is centred around humans with a unique focus on `interaction': human-AI interaction, human-software interaction, and the integration of AI and software. In human-centred AI, human intelligence and artificial intelligence are seamlessly integrated to provide a solution that outperforms each one alone through interactive sensemaking, which includes both human sensemaking of AI's automation through task-specific and context-aware AI explainability and AI sensemaking of human's expertise through human-in-the-loop interaction. Human-centred SE particularly considers the human aspects of SE such as culture, personality, collaboration, interaction and experience, as majority of software is developed by humans to be used by other humans. I am especially concerned about three areas: (a) user-centred software design, modelling and testing (b) user interface, interaction design, use experience, and collaborative work and (c) human aspects of software processes.
Dr Shen's research profiles:
Dr Shen has supervised 8 PhD completions as the principle supervisor at Flinders University and Nanyang Technological University. He was a coach of South Pacific Programming Competition (SPPC), which is part of annual ACM World Programming Competition.
Dr Shen has been a general chair or program chair for a number of international conferences such as International Conference on Information Visualization, International Conference on Computer Graphics, Imaging, and Visualization, Australasian Software Engineering Conference, and Australasian Human Computer Interaction Conference.
We're available 9am–5pm AEDT,
Monday to Friday
If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.